ViWhat is Managed service?
Managed services is an activity where a service provider supports customers or performs system administration and service administration activities on behalf of customers to help customers improve system performance according to their needs. Service-level agreement (SLA), the service provider can provide seamless monitoring, IT problem resolution and reporting, etc.
The Customer and HKC will adopt the SLA to define exactly what services will be provided and the level of services that will be provided, as well as the metrics to measure the success of these services.
LPC provide service:
- Network Management: This service includes activities that monitor and maintain the performance of a business’s network infrastructure, including routers, switches and servers.
- Security Management: Manage and maintain an organization’s security systems, such as firewalls, intrusion detection and prevention systems, and anti-virus software.
- Help Desk and Technical Support: Provides end-user support services for business employees, as well as remote and on-site technical support for IT systems.
- Centralized administration: provides a dashboard to manage complex networks, remote monitoring, support for patch management and security software.
- IT Strategy consulting service: Strategic consulting on assessing maturity level, digital transformation roadmap consulting: including planning, implementation and technology management
Why choose LPC?
- Increase productivity, capacity and operational efficiency of the business
- Increase proactiveness and flexibility in network and system administration
- Reduce risks in system operation
- Optimize system administration activities as well as costs for information technology operations
- Enhance security for the organization, minimize disruption to telecommunications and information technology services